Privacy Policy

Privacy Policy Effective 1 July 2026

Profit Nova Advisory ("Profit Nova Advisory", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, engage our services, or communicate with us.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

Your name
Business name
Email address
Telephone number
Postal address
Information about your business
Financial information required to provide our services
Payment information
Information you provide through contact forms, strategy call bookings or email enquiries
Website usage information through cookies and analytics tools

Where appropriate, we may also collect information from third parties that you authorise us to access, including accounting software and payment providers.

2. How We Collect Information

We collect personal information when you:

Complete a contact form
Book a consultation or discovery call
Subscribe to our newsletter
Download a free resource
Become a client
Contact us by phone or email
Interact with our website
Connect your accounting or business software to our systems

3. Why We Collect Your Information

We collect your information to:

Provide bookkeeping and accounting support
Deliver CFO and advisory services
Prepare BAS and financial reports
Respond to enquiries
Deliver purchased products or services
Send educational resources and newsletters
Improve our website and customer experience
Meet legal and regulatory obligations
Maintain accurate business records

4. Marketing Communications

If you subscribe to receive updates from us, we may send you:

Business insights
Educational content
Industry updates
Invitations to events and webinars
Service announcements
Promotional offers

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Understand how visitors use our website
Improve website performance
Measure marketing effectiveness
Remember your preferences

We may use services such as Google Analytics and Meta Pixel to help us understand website traffic and improve our marketing.

Most web browsers allow you to control or disable cookies through your browser settings.

6. Third-Party Services

We collect your information to:

Provide bookkeeping and accounting support
Deliver CFO and advisory services
Prepare BAS and financial reports
Respond to enquiries
Deliver purchased products or services
Send educational resources and newsletters
Improve our website and customer experience
Meet legal and regulatory obligations
Maintain accurate business records

7. Storage and Security

We take reasonable steps to protect your personal information from:

Unauthorised access
Misuse
Loss
Interference
Unauthorised disclosure
Modification

Our systems include secure passwords, restricted access, encrypted cloud platforms where available, and appropriate cybersecurity practices.

While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Disclosure of Information

We do not sell your personal information.

We may disclose your information where necessary to:

Professional advisers
Contractors assisting us to provide services
Software providers
Government agencies where required by law
The Australian Taxation Office where authorised or legally required

9. Access and Correction

You may request access to the personal information we hold about you.

If your information is inaccurate, incomplete or out of date, you may request that we correct it.

Requests can be made using the contact details below.

10. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce our agreements

Financial records may be retained for the period required under Australian taxation and business laws.

11. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

12. Children's Privacy

Our services are intended for adults and business owners.

We do not knowingly collect personal information from children under the age of 16

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website and will include the effective date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us.

Profit Nova Advisory

Email: hello@profitnova.com.au

Phone: +61 2 7238 1791

Website: www.profitnova.com.au

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.